Sacred Trust. Sacred Ground

Privacy Policy

Last Updated: March 25, 2026

1. Business Identity & Scope

This Privacy Policy describes how Evolve With Jesus LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you access our websites, purchase our products or services, or otherwise interact with us (collectively, the “Services”).

Evolve With Jesus LLC is a limited liability company registered in the Commonwealth of Virginia, United States, and operates an online business serving customers worldwide.

Our Services may be provided through multiple platforms and systems, including but not limited to Shopify and Kajabi, as well as other tools used to process payments, fulfill orders, deliver digital products, and provide coaching or community experiences.

This Privacy Policy applies to all users of our Services, including visitors, customers, students, coaching clients, and community members, regardless of the platform used to access or purchase our products or services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, you should not access or use our Services.

2. Information We Collect

We collect personal information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”).

The types of Personal Information we collect depend on how you interact with our Services.

(a) Information You Provide Directly

You may provide Personal Information to us when you:

• Make a purchase
• Create an account
• Complete forms (including intake or application forms)
• Subscribe to emails or download resources
• Contact us for support or inquiries
• Participate in coaching programs, community features, or other services

This information may include:

• Contact Information: name, email address, phone number
• Billing & Shipping Information: billing address, shipping address
• Payment Information: payment details (processed securely by third-party processors; we do not store full card numbers)
• Account Information: usernames, passwords, preferences
• Communications: messages, feedback, reviews, or support inquiries

(b) Coaching & Sensitive Information

If you participate in coaching services, you may provide additional personal information, including information related to your personal circumstances, goals, or experiences.

This information is provided voluntarily and is used solely for the purpose of delivering coaching services. We do not intentionally collect sensitive personal data beyond what you choose to provide.

(c) Community & User-Generated Content

If you participate in community features (such as discussion groups, comments, or forums), we may collect:

• Content you post or share
• Messages or interactions with other users
• Participation data within community features

Please note that information shared within community environments may be visible to other participants.

(d) Transaction Information

When you make a purchase, we collect information related to your transaction, including:

• Products or services purchased
• Order details and history
• Cart activity
• Payment status
• Fulfillment and delivery details

(e) Device & Usage Information (Automatically Collected)

When you access our Services, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device identifiers
• Time zone and location (approximate)
• Pages viewed and time spent on pages
• Referral URLs and interactions with content
• Cookies, pixels, tags, and similar tracking technologies

(f) Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors
• Fulfillment providers (such as Printful and ShineOn)
• Platform providers such as Shopify and Kajabi
• Analytics and advertising partners

(g) Combined Definition

For the purposes of this Privacy Policy, “Personal Information” includes all information described above, whether collected directly, automatically, or from third parties.

3. How We Collect Information

We collect Personal Information through a variety of methods depending on how you interact with our Services.

(a) Directly From You

We collect information directly from you when you voluntarily provide it to us, including when you:

• Make a purchase or place an order
• Create an account or log in
• Complete forms, applications, or intake questionnaires
• Subscribe to email communications or download resources
• Participate in coaching services or community features
• Contact us via email, forms, or support channels

(b) Automatically Through Technology

We automatically collect certain information about your device and interactions with our Services using cookies, pixels, tags, and similar technologies.

These technologies collect information such as:

• IP address and device identifiers
• Browser type and settings
• Pages visited and time spent on pages
• Referring URLs and interaction patterns

This information helps us analyze usage, improve performance, and deliver relevant content and advertising.

(c) From Third-Party Platforms & Services

We may collect information from third-party platforms and service providers used to operate our business, including:

• Shopify (e-commerce and order processing)
• Kajabi (digital products, coaching, and community features)
• Payment processors (such as Stripe)
• Fulfillment providers (such as Printful and ShineOn)
• Analytics and advertising providers

These third parties may provide us with information related to your transactions, interactions, and account activity.

(d) Through Cross-Platform Interactions

Because our Services may operate across multiple platforms, we may collect information when you move between or interact with different systems used by the Company.

For example:

• Viewing a product on one platform and completing a purchase on another
• Purchasing through one platform and accessing content or services through another
• Interacting with different parts of our Services across multiple systems

Information collected through these interactions may be combined to provide a consistent and integrated user experience.

(e) From Advertising & Analytics Partners

We may receive information from advertising networks and analytics providers regarding your interactions with our content, advertisements, or website.

This may include data related to:

• Ad performance
• Campaign effectiveness
• User engagement and behavior

4. How We Use Information

We use your Personal Information for legitimate business purposes, including providing and improving our Services, fulfilling transactions, and communicating with you.

(a) To Provide and Deliver Products & Services

We use your information to:

• Process and complete transactions
• Deliver physical products and coordinate fulfillment
• Provide access to digital products and content
• Deliver coaching services and programs
• Facilitate community participation and engagement
• Provide order confirmations, invoices, and service-related communications

(b) To Operate and Improve Our Services

We use Personal Information to:

• Maintain and manage user accounts
• Personalize your experience across our Services
• Analyze usage and performance of our platforms
• Improve product offerings, content, and functionality
• Troubleshoot technical issues

(c) To Communicate With You

We use your information to:

• Respond to inquiries and provide customer support
• Send administrative messages related to your purchases or account
• Notify you about updates, changes, or important information regarding our Services

(d) Marketing & Advertising

Where permitted by law or with your consent, we may use your information to:

• Send promotional emails and marketing communications
• Provide updates about products, services, or offers
• Deliver targeted advertisements and retargeting campaigns
• Measure the effectiveness of marketing campaigns

You may opt out of marketing communications at any time.

(e) Fraud Prevention & Security

We use Personal Information to:

• Verify transactions and prevent unauthorized activity
• Detect, investigate, and prevent fraud or misuse
• Protect the security and integrity of our Services

(f) Legal & Compliance Purposes

We may use your information to:

• Comply with applicable laws, regulations, and legal obligations
• Respond to lawful requests from authorities
• Enforce our Terms of Service and other policies
• Protect our rights, property, and safety

(g) Legitimate Business Interests

We may process your Personal Information where necessary for our legitimate business interests, including improving our Services, ensuring security, and managing customer relationships, provided that such interests do not override your rights and freedoms.

(h) Consent-Based Processing

Where required by law, we will obtain your consent before processing your Personal Information for specific purposes, such as email marketing or certain types of tracking.

You may withdraw your consent at any time, where applicable.

5. Cross-Platform Data Use

Evolve With Jesus LLC operates across multiple platforms and systems to provide a seamless experience for users.

These platforms may include, but are not limited to Shopify for e-commerce transactions and Kajabi for digital products, coaching services, and community features.

(a) Integrated Service Experience

As part of our Services, your interaction may involve multiple platforms. For example:

• You may view a product on one platform and complete your purchase on another
• You may purchase a product through one platform and access it through another
• You may interact with different features of our Services across multiple systems

To provide a consistent experience, we may collect, use, and combine your Personal Information across these platforms.

(b) Data Sharing Between Platforms

Your Personal Information may be shared between the platforms we use in order to:

• Process and fulfill purchases
• Deliver digital products and grant access
• Provide coaching services and manage participation
• Enable account functionality and user authentication
• Maintain accurate records of transactions and interactions

(c) Consistent Account & User Experience

Where applicable, we may link or associate your information across platforms to:

• Recognize you across Services
• Maintain your preferences and account information
• Provide continuity between purchases and access

(d) Responsibility for Platform Use

Each platform we use may also collect and process your information in accordance with its own privacy practices.

We encourage you to review the privacy policies of third-party platforms used in connection with our Services.

(e) Unified Data Processing

Regardless of the platform used, your Personal Information is processed by or on behalf of Evolve With Jesus LLC in accordance with this Privacy Policy.

The use of multiple platforms does not change our commitment to protecting your Personal Information or your rights under applicable law.
 

      6. How We Share Information

We may share your Personal Information with third parties in order to operate our business, provide our Services, comply with legal obligations, and protect our rights.

We do not sell your Personal Information for monetary compensation.

(a) Service Providers & Business Partners

We share Personal Information with trusted third-party service providers that help us operate our business and deliver our Services.

These may include, but are not limited to:

• Shopify (e-commerce platform and order processing)
• Kajabi (digital products, coaching, and community features)
• Stripe and other payment processors (payment processing)
• Printful and ShineOn (product manufacturing and fulfillment)
• Avalara (tax calculation and compliance)
• Email marketing and communication providers
• Cloud storage and hosting providers
• Customer relationship management (CRM) systems

These service providers are authorized to use your Personal Information only as necessary to perform services on our behalf.

(b) Advertising & Analytics Partners

We may share certain information with advertising networks, social media platforms, and analytics providers to:

• Deliver targeted advertisements
• Measure campaign performance
• Understand user behavior and engagement

Depending on your location, you may have the right to opt out of certain types of data sharing for advertising purposes.

(c) Legal Requirements & Protection of Rights

We may disclose your Personal Information if required to do so by law or in response to valid legal requests, including:

• Subpoenas, court orders, or government requests
• Enforcement of our Terms of Service or other agreements
• Protection of our rights, property, or safety
• Prevention of fraud, abuse, or illegal activity

(d) Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your Personal Information may be transferred as part of the business transaction.

(e) With Your Consent

We may share your Personal Information with third parties when you provide explicit consent for us to do so.

(f) No Sale of Personal Information

We do not sell your Personal Information in exchange for money.

However, we may share certain information with advertising partners as described above, which may be considered “sharing” under certain privacy laws.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our Services.

These technologies help us improve functionality, analyze usage, and deliver relevant content and advertising.

(a) What Are Cookies

Cookies are small data files placed on your device or browser when you visit a website. They often include an anonymous unique identifier and may store information about your preferences or activity.

We also use similar technologies such as:

• Pixels
• Tags
• Web beacons
• Scripts

(b) Types of Cookies We Use

We may use the following types of cookies:

Essential Cookies
These cookies are necessary for the operation of our Services, including enabling secure logins, processing transactions, and maintaining session functionality.

Performance & Analytics Cookies
These cookies collect information about how users interact with our Services, such as pages visited and time spent, to help us improve functionality and performance.

Functionality Cookies
These cookies allow us to remember your preferences, such as language or region, and provide a more personalized experience.

Advertising & Targeting Cookies
These cookies are used to deliver relevant advertisements, track marketing performance, and enable retargeting across platforms.

(c) How We Use Tracking Technologies

We use cookies and tracking technologies to:

• Recognize and remember you across visits
• Analyze usage and improve our Services
• Monitor performance and troubleshoot issues
• Deliver personalized content and advertising
• Measure the effectiveness of marketing campaigns

(d) Third-Party Tracking

Some cookies and tracking technologies may be placed by third-party providers, including:

• Advertising networks
• Analytics providers
• Social media platforms

These third parties may collect information about your online activities across different websites and services.

(e) Your Choices & Controls

You can control or disable cookies through your browser settings.

Please note:

• Disabling cookies may affect the functionality of certain features of our Services
• Some essential cookies cannot be disabled without impacting site performance

You may also opt out of certain targeted advertising by visiting:

• https://optout.aboutads.info/
• https://www.networkadvertising.org/choices/

(f) Global Privacy Controls

Where required by applicable law, we honor recognized privacy signals such as the Global Privacy Control (GPC), which may indicate your preference to opt out of certain types of data sharing.

(g) Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature. Because there is no uniform standard for DNT signals, our Services may not respond to such signals.

8. Email Marketing & Communications

We may use your Personal Information to communicate with you, including sending transactional messages and marketing communications.

(a) Transactional Communications

We may send you emails or messages related to your purchases or use of our Services, including:

• Order confirmations and receipts
• Account notifications
• Service-related updates
• Customer support responses

These communications are necessary for the performance of our Services and are not subject to marketing opt-out.

(b) Marketing Communications

With your consent, or where permitted by law, we may send you marketing communications, including:

• Newsletters
• Promotional offers
• Product updates
• Announcements and other marketing content

You may receive marketing communications if you:

• Opt in to receive emails
• Make a purchase
• Download a free resource
• Subscribe through our platforms

(c) Opt-Out & Unsubscribe

You may opt out of receiving marketing communications at any time by:

• Clicking the “unsubscribe” link included in our emails
• Contacting us directly

Once you opt out, you may no longer receive marketing emails, but you may still receive transactional communications related to your purchases or account.

(d) Third-Party Email Providers

We may use third-party email marketing and communication platforms, including services provided through Kajabi or similar providers, to manage and deliver email communications.

These providers may process your Personal Information on our behalf in accordance with their own privacy practices.

(e) Consent & Legal Basis

Where required by law, we rely on your consent to send marketing communications.

You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

9. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

(a) General Retention Principles

We retain Personal Information to:

• Provide and maintain our Services
• Fulfill transactions and deliver products or services
• Maintain accurate business and financial records
• Comply with legal, tax, and regulatory obligations
• Prevent fraud and protect the security of our Services
• Resolve disputes and enforce our agreements

(b) Transaction & Order Data

Information related to purchases, including order history, billing, and fulfillment records, may be retained for:

• Accounting and tax compliance
• Fraud prevention and dispute resolution
• Business recordkeeping requirements

(c) Account & Service Data

If you create an account or access digital products, coaching services, or community features, we may retain your information for as long as your account remains active or as needed to provide ongoing Services.

(d) Marketing Data

If you have opted in to receive marketing communications, we retain your contact information until:

• You unsubscribe or withdraw consent
• We determine the data is no longer necessary for marketing purposes

(e) Coaching & Submitted Information

Information provided through coaching forms, applications, or participation may be retained for:

• Service delivery
• Recordkeeping
• Legal protection

We take reasonable steps to limit retention of such information to what is necessary.

(f) Deletion & Anonymization

When Personal Information is no longer required, we may:

• Delete it securely
• Anonymize or aggregate it so it can no longer be associated with you

(g) Retention Variability

Retention periods may vary depending on:

• The type of data collected
• The purpose for which it was collected
• Applicable legal or regulatory requirements

10. Data Security

We implement commercially reasonable administrative, technical, and organizational measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.

(a) Security Measures

We take steps to safeguard your information, which may include:

• Secure data storage systems
• Encryption and secure transmission protocols where appropriate
• Access controls and authentication measures
• Monitoring for potential vulnerabilities and threats

(b) Third-Party Security

We rely on trusted third-party service providers to support our Services, including platforms such as Shopify and Kajabi, as well as payment processors like Stripe.

These providers maintain their own security practices and safeguards for protecting your Personal Information.

(c) No Absolute Security

While we take reasonable steps to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security of your information.

(d) User Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account.

We encourage you to use strong passwords and to notify us immediately of any unauthorized use of your account or security breach.

(e) Data Breach Response

In the event of a data breach affecting your Personal Information, we will take appropriate steps in accordance with applicable laws, which may include notification to affected individuals and relevant authorities where required.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information under applicable data protection laws, including laws in the European Economic Area (EEA), United Kingdom, and certain U.S. states such as California.

(a) Right to Access

You have the right to request access to the Personal Information we hold about you.

(b) Right to Correction

You have the right to request that we correct or update inaccurate or incomplete Personal Information.

(c) Right to Deletion

You have the right to request that we delete your Personal Information, subject to certain legal or operational obligations that may require us to retain it.

(d) Right to Data Portability

Where applicable, you have the right to request a copy of your Personal Information in a structured, commonly used, and machine-readable format and to have it transferred to another organization.

(e) Right to Restrict or Object to Processing

You may have the right to request that we restrict or limit how we process your Personal Information, or to object to certain types of processing, including processing based on legitimate interests.

(f) Right to Withdraw Consent

Where we rely on your consent to process Personal Information, you have the right to withdraw your consent at any time.

(g) Right to Opt Out of Targeted Advertising

You may have the right to opt out of the sharing of your Personal Information for targeted advertising purposes.

You may exercise this right through available opt-out tools or by contacting us directly.

(h) Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights.

(i) Exercising Your Rights

To exercise any of your rights, please contact us at:

[email protected]

We may need to verify your identity before processing your request.

(j) Additional Rights for California Residents

If you are a California resident, you may have additional rights under applicable law, including the right to:

• Know what categories of Personal Information we collect and disclose
• Request disclosure of specific pieces of Personal Information
• Request deletion of your Personal Information
• Opt out of certain data sharing practices

(k) Right to Lodge a Complaint

If you are located in the EEA or United Kingdom, you have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

12. International Users & Data Transfers

Evolve With Jesus LLC is based in the United States and operates its Services globally.

If you access or use our Services from outside the United States, you acknowledge and agree that your Personal Information may be transferred to, processed, and stored in the United States and other countries where our service providers operate.

(a) Cross-Border Transfers

Your Personal Information may be transferred across international borders, including to countries that may have data protection laws that differ from those in your jurisdiction.

These transfers may occur through our use of third-party service providers, including platforms such as Shopify and Kajabi, as well as other tools used for payment processing, fulfillment, analytics, and communication.

(b) Legal Safeguards

Where required by applicable law, we implement appropriate safeguards to protect your Personal Information during international transfers. These safeguards may include:

• Standard Contractual Clauses (SCCs) approved by relevant authorities
• Reliance on adequacy decisions where applicable
• Contractual and organizational protections with service providers

(c) Your Consent to Transfers

By using our Services and providing your Personal Information, you consent to the transfer of your information to the United States and other jurisdictions as described in this Privacy Policy.

(d) Global Accessibility

Our Services are intended for a global audience, and by using our Services, you understand that your information may be accessible to and processed by entities in multiple jurisdictions.

13. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect, use, or disclose Personal Information from children under 18 years of age.

(a) No Intentional Collection

If you are under the age of 18, you are not permitted to use our Services or provide any Personal Information to us.

(b) Parental Awareness & Removal

If we become aware that we have collected Personal Information from a child under the age of 18 without verified parental consent, we will take reasonable steps to:

• Delete such information from our records
• Restrict access to any associated accounts or data

(c) Reporting Concerns

If you believe that a child under 18 has provided us with Personal Information, please contact us immediately at:

[email protected]

14. Third-Party Links

Our Services may contain links to third-party websites, platforms, or services that are not operated or controlled by Evolve With Jesus LLC.

(a) External Websites

If you click on a link to a third-party website or service, you will be directed to that third party’s platform.

We are not responsible for the privacy practices, policies, or content of any third-party websites or services.

(b) Independent Privacy Practices

Each third-party website or service operates independently and may collect, use, and disclose your information in accordance with its own privacy policy.

We encourage you to review the privacy policies of any third-party websites or services you visit.

(c) No Endorsement

The inclusion of links to third-party websites does not imply endorsement or approval of such websites or their content, products, or services.

(d) User Responsibility

You access third-party websites at your own risk and are responsible for understanding how your Personal Information may be collected and used by those third parties.

15. Changes to This Policy

We may update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other operational needs.

(a) Updates & Revisions

Any changes to this Privacy Policy will be posted on this page with an updated “Last Updated” date.

(b) Effective Date of Changes

Changes are effective immediately upon posting unless otherwise stated.

(c) Continued Use

Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of those changes.

(d) Review Responsibility

You are responsible for reviewing this Privacy Policy periodically to stay informed about how we collect, use, and protect your Personal Information.

16. Contact Information

If you have any questions about this Privacy Policy, your Personal Information, or would like to exercise your privacy rights, you may contact us using the information below:

Evolve With Jesus LLC
8216 Gunston Commons Way
Lorton, VA 22079
United States

Email: [email protected]

(a) Data Controller

For the purposes of applicable data protection laws, Evolve With Jesus LLC is the data controller responsible for your Personal Information.

(b) Requests & Inquiries

You may contact us to:

• Request access to your Personal Information
• Request correction or deletion of your data
• Exercise any applicable privacy rights
• Ask questions about how your data is collected or used

We may need to verify your identity before responding to your request.

Terms of Service

Last Updated: March 25, 2026

1. Business Identity & Acceptance of Terms

These Terms of Service (“Terms”) are entered into by and between you (“User,” “you,” or “your”) and Evolve With Jesus LLC (“Company,” “we,” “us,” or “our”), a limited liability company registered in the Commonwealth of Virginia, United States.

Evolve With Jesus LLC operates an online business providing products and services globally, including but not limited to physical goods, digital products, coaching services, and community experiences through various online platforms.

By accessing our websites, purchasing our products or services, or engaging with any content, platforms, or services operated by the Company (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy, Refund Policy, and Disclaimer, which are incorporated herein by reference.

These Terms apply to all users of our Services, including without limitation visitors, customers, students, coaching clients, and community members.

If you do not agree to these Terms, you must not access or use our Services.

By using our Services or completing a purchase, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into a binding agreement
• All information you provide is accurate and complete

We reserve the right to update or modify these Terms at any time, and your continued use of the Services constitutes acceptance of any such changes.

2. Platform Use & Cross-Platform Purchases

Evolve With Jesus LLC operates across multiple online platforms and systems to deliver its products and services, including but not limited to Shopify and Kajabi.

As part of your experience, you may encounter products or services displayed on one platform that are fulfilled, delivered, or completed on another platform. This may include, but is not limited to:

• Viewing a product on one website and completing the purchase on another
• Being redirected between platforms to access purchased content or services
• Accessing digital products, coaching services, or community features through a separate platform after purchase

By using our Services, you acknowledge and agree that:

• You may be redirected between platforms operated by or used by the Company in order to complete your purchase or access your products or services
• All purchases, regardless of the platform on which they are initiated or completed, are made with Evolve With Jesus LLC and are governed by these Terms, as well as our Privacy Policy, Refund Policy, and Disclaimer
• The platform used to complete a transaction or deliver a product does not alter your agreement with the Company or your obligations under these Terms

You are responsible for reviewing all applicable information prior to completing a purchase, including product descriptions, pricing, and applicable policies.

We are not responsible for misunderstandings arising from a failure to review this information before completing a purchase.

3. Products & Services

Evolve With Jesus LLC provides a variety of products and services designed to support personal, spiritual, and lifestyle development. These offerings may be delivered through different platforms and formats.

Our products and services include, but are not limited to:

(a) Physical Products

We offer physical goods, including print-on-demand and made-to-order items such as apparel, accessories, and customized or personalized products. These products are fulfilled through third-party providers, including Printful and ShineOn.

Because these products are made to order, production begins shortly after purchase and items may vary slightly in appearance due to the custom manufacturing process.

(b) Digital Products

We offer digital products, including but not limited to online courses, downloadable materials, music, templates, guides, and other educational or informational content. These products are typically delivered through a secure online platform such as Kajabi or via download links.

Digital products may be accessible immediately after purchase or within a reasonable timeframe as indicated on the product page.

(c) Coaching Services

We provide coaching services intended for personal development, transformation, and guidance. Coaching may be delivered through live sessions, recorded content, or other formats as described at the time of purchase.

Coaching services are not therapy, medical treatment, or professional advice of any kind and are provided for educational and informational purposes only.

(d) Community & Membership Features

We may provide access to private communities, group programs, or membership-based experiences associated with certain products or services. These may include discussion forums, group calls, or other interactive features.

Access to such communities is a privilege and may be modified, limited, or revoked at our sole discretion.

(e) Product Descriptions & Availability

We make reasonable efforts to accurately describe our products and services. However, we do not guarantee that descriptions, images, or other content are error-free, complete, or current.

We reserve the right to:

• Modify or discontinue any product or service at any time
• Limit the availability of products or services to any person, geographic region, or jurisdiction
• Refuse or cancel orders at our sole discretion

4. Accounts & User Responsibilities

To access certain products or services, including digital products, coaching programs, or community features, you may be required to create an account through a platform used by Evolve With Jesus LLC, including but not limited to Kajabi.

By creating an account and using our Services, you agree to the following:

(a) Accurate Information

You agree to provide accurate, current, and complete information during registration and purchase. You are responsible for maintaining and promptly updating your information as necessary.

(b) Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

You agree:

• Not to share your login credentials with any third party
• Not to allow unauthorized access to your account
• To notify us immediately of any unauthorized use or security breach

(c) Personal Use Only

All accounts, digital products, and services are intended for individual use only unless otherwise explicitly stated.

You may not:

• Share access with others
• Resell, sublicense, or distribute access
• Use your account for commercial redistribution of our content

(d) Account Access & Termination

We reserve the right, at our sole discretion, to suspend or terminate your access to any product, service, or account at any time, without notice or refund, if you:

• Violate these Terms
• Engage in unauthorized sharing or misuse of content
• Engage in harmful, abusive, or disruptive behavior
• Attempt to circumvent security or access restrictions

(e) Platform Availability

Access to your account and any associated content may depend on third-party platforms, including Kajabi or other service providers.

We do not guarantee uninterrupted access and are not responsible for outages, delays, or technical issues caused by third-party platforms.

(f) No Ownership of Account

Your account provides you with a limited, revocable right to access purchased products or services. You do not acquire any ownership rights in the platform, content, or account itself.

5. Payments, Billing & Currency

By purchasing any product or service from Evolve With Jesus LLC, you agree to provide current, complete, and accurate payment and billing information.

All payments must be made in full at the time of purchase unless otherwise expressly stated.

(a) Payment Processing

Payments are processed through secure third-party payment providers, including but not limited to Stripe and payment systems integrated with Shopify.

By submitting your payment information, you authorize us and our payment processors to charge your selected payment method for the full amount of your purchase, including any applicable taxes and fees.

We do not store full payment card details and rely on third-party providers for secure payment processing.

(b) Authorization & Fraud Prevention

You represent and warrant that:

• You have the legal right to use any payment method submitted
• All payment information provided is accurate and complete
• You are responsible for all charges incurred under your payment method

We reserve the right to refuse, cancel, or limit any order if fraud, unauthorized activity, or illegal transactions are suspected.

(c) Pricing & Currency

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

If you are purchasing from outside the United States:

• Your payment provider may convert the price into your local currency
• Exchange rates are determined by your payment provider
• You are responsible for any currency conversion fees or additional charges

We are not responsible for differences in pricing due to currency conversion.

(d) Taxes

Applicable taxes may be calculated at checkout based on your location, including through services such as Avalara.

You are responsible for any additional taxes, duties, or fees required by your local jurisdiction that are not collected at checkout.

(e) Third-Party Installment Payments

We do not offer payment plans directly.

However, third-party installment or financing options (such as Shop Pay or similar services available through Shopify) may be offered at checkout.

These options are provided and governed solely by the third-party provider. We are not responsible for:

• Approval or denial of installment plans
• Payment schedules or fees
• Disputes related to third-party financing agreements

(f) Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to:

• Product or service availability
• Errors in pricing or product descriptions
• Suspected fraud or unauthorized transactions

If your order is canceled after payment has been processed, a refund will be issued for the canceled order.

6. Taxes & International Obligations

Evolve With Jesus LLC operates as a United States-based business and sells products and services to customers worldwide.

(a) Sales Tax & Automated Calculation

Where required by law, applicable sales taxes may be calculated and collected at checkout based on your location. Tax calculations may be facilitated through third-party services, including but not limited to Avalara.

You agree that any taxes displayed at checkout are estimates based on the information available at the time of purchase and applicable tax laws.

(b) International Taxes, Duties & Import Fees

If you are purchasing from outside the United States, you acknowledge and agree that:

• You are solely responsible for any customs duties, import taxes, VAT, or other governmental fees imposed by your country
• These charges are not included in the purchase price unless explicitly stated
• We do not control and are not responsible for any additional charges imposed by customs authorities

Failure to pay required duties or taxes may result in delays, returned shipments, or disposal of the product by customs authorities, for which we are not responsible.

(c) Compliance with Local Laws

You are responsible for ensuring that your purchase and use of our products and services comply with all laws, regulations, and requirements applicable in your jurisdiction.

We reserve the right to refuse or restrict service to any country, region, or jurisdiction at our sole discretion.

(d) No Tax or Legal Advice

Any information provided regarding taxes, duties, or compliance is for general informational purposes only and does not constitute tax, legal, or financial advice.

You are encouraged to consult with a qualified professional regarding your specific obligations.

7. Refund Policy Framework

Evolve With Jesus LLC maintains a strict no-refund policy, subject only to limited exceptions as outlined below.

Refund eligibility is determined based on the type of product or service purchased, not the platform through which the purchase is made. All purchases, whether completed through Shopify, Kajabi, or any other platform used by the Company, are governed by the same refund standards.

(a) Digital Products

All sales of digital products are final.

Due to the immediate access to digital content, including courses, downloads, and other materials, no refunds, exchanges, or cancellations are permitted under any circumstances once access has been granted.

(b) Physical Products (Made-to-Order / Print-on-Demand)

All physical products are made to order.

We do not accept returns, exchanges, or cancellations for any reason, including but not limited to incorrect sizing, change of mind, or customer error.

The only exception is for items that are:

• Defective
• Damaged upon arrival
• Incorrect due to an error on our part

In such cases, you must contact us within a reasonable timeframe after delivery with sufficient proof (such as photographs) in order to request a replacement or resolution.

(c) Coaching Services

All coaching services are non-refundable.

You may reschedule a coaching session if you provide at least 24 hours’ notice prior to your scheduled session time.

• Missed sessions or cancellations made with less than 24 hours’ notice will be considered forfeited
• No refunds will be issued for unused or missed sessions
• All purchases of coaching services are final

(d) No Circumvention

You agree not to attempt to circumvent this Refund Policy by initiating a chargeback, dispute, or reversal through your payment provider for reasons that are consistent with this policy.

(e) Separate Refund Policy

Additional details may be provided in our standalone Refund Policy, which is incorporated into these Terms by reference. In the event of any conflict, the stricter policy shall apply.

8. Digital Products

Evolve With Jesus LLC provides digital products, including but not limited to online courses, downloadable materials, music, templates, guides, and other educational or informational content (collectively, “Digital Products”).

These Digital Products are delivered through secure platforms, including but not limited to Kajabi, or via direct download or access links.

(a) License Grant (Not Ownership)

All Digital Products are licensed to you, not sold.

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Digital Products for your personal use only.

You do not acquire any ownership rights in the Digital Products or any associated intellectual property.

(b) Access to Digital Products

Access to Digital Products may be granted immediately upon purchase or within a reasonable timeframe as indicated on the product page.

We do not guarantee uninterrupted or permanent access to Digital Products. Access may be modified, suspended, or discontinued at any time at our sole discretion.

(c) Prohibited Use

You agree that you will not:

• Share, transfer, or distribute your access credentials
• Reproduce, duplicate, copy, sell, or resell any Digital Product
• Upload or distribute any Digital Product on third-party platforms
• Use the Digital Products for commercial purposes without express written permission
• Create derivative works based on the Digital Products

Any unauthorized use constitutes a violation of these Terms and may result in immediate termination of access without refund.

(d) Account Responsibility

Access to Digital Products may require an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Unauthorized sharing of access is strictly prohibited and may result in suspension or termination of your account without refund.

(e) Enforcement & Remedies

We reserve the right to take any action deemed necessary to protect our Digital Products and intellectual property, including but not limited to:

• Terminating or suspending access
• Revoking licenses
• Pursuing legal remedies where applicable

(f) No Guarantees of Results

Digital Products are provided for educational and informational purposes only.

We make no guarantees regarding specific results, outcomes, or success from the use of any Digital Product.

9. Physical Products (Print-on-Demand)

Evolve With Jesus LLC offers physical products, including but not limited to apparel, accessories, jewelry, and other made-to-order or personalized items (“Physical Products”).

These products are fulfilled through third-party print-on-demand providers, including but not limited to Printful and ShineOn.

(a) Made-to-Order Production

All Physical Products are made to order.

Production typically begins shortly after your order is placed. Because items are custom-produced, orders cannot be modified, changed, or canceled once production has started.

(b) No Returns, Exchanges, or Cancellations

Due to the custom nature of print-on-demand products:

• We do not accept returns
• We do not offer exchanges
• We do not allow cancellations after purchase

This includes, but is not limited to:

• Incorrect sizing
• Change of mind
• Incorrect orders placed by the customer

(c) Defective or Incorrect Items (Limited Exception)

The only exception to the above policy is if a Physical Product is:

• Defective
• Damaged upon arrival
• Incorrect due to an error on our part

In such cases, you must contact us within a reasonable timeframe after delivery and provide sufficient proof (such as photographs) for evaluation.

If approved, we will determine an appropriate resolution, which may include a replacement or other remedy at our discretion.

(d) Product Variations

Due to the nature of custom manufacturing, minor variations may occur in:

• Color
• Print placement
• Material or finish

These variations are normal and do not constitute defects.

(e) Fulfillment & Third-Party Responsibility

Physical Products are produced and shipped by third-party providers.

While we coordinate fulfillment, we do not manufacture or directly ship products. As such:

• Production and shipping times are estimates and may vary
• Delays may occur due to production, carrier issues, customs, or other factors outside our control

We are not responsible for delays caused by third-party fulfillment providers or shipping carriers.

(f) Shipping Issues

Once an order has been handed off to the shipping carrier:

• We are not responsible for lost, stolen, or delayed packages
• You are responsible for providing accurate shipping information at checkout

If an order is returned due to incorrect address information provided by you, additional shipping charges may apply.

10. Coaching Services

Evolve With Jesus LLC provides coaching services intended for personal development, spiritual growth, and lifestyle transformation (“Coaching Services”).

By purchasing or participating in any Coaching Services, you agree to the following terms:

(a) Nature of Coaching Services

Coaching Services are provided for educational, informational, and personal development purposes only.

Coaching Services are not:

• Licensed therapy
• Medical or mental health treatment
• Legal, financial, or professional advice

You acknowledge that you are solely responsible for your decisions, actions, and results arising from participation in Coaching Services.

(b) No Refund Policy

All Coaching Services are non-refundable.

Once a Coaching Service is purchased, no refunds will be issued under any circumstances, including but not limited to:

• Dissatisfaction with the service
• Perceived lack of results
• Failure to attend a scheduled session

All sales are final.

(c) Scheduling & Rescheduling

You may reschedule a coaching session by providing at least 24 hours’ notice prior to the scheduled session time.

• Requests made with less than 24 hours’ notice may be denied
• Missed sessions or “no-shows” will be considered forfeited
• No refunds or credits will be issued for missed or forfeited sessions

We reserve the right to limit or deny excessive rescheduling at our discretion.

(d) Client Responsibility & Results Disclaimer

We do not guarantee any specific outcomes or results from Coaching Services.

Results vary based on individual effort, circumstances, and commitment. You acknowledge that your success depends primarily on your own actions and decisions.

(e) Right to Refuse or Terminate Services

We reserve the right to refuse, suspend, or terminate Coaching Services at any time, without refund, if you:

• Violate these Terms
• Engage in inappropriate, abusive, or disruptive behavior
• Fail to comply with scheduling or participation requirements

(f) Assumption of Risk

By participating in Coaching Services, you voluntarily assume all risks associated with your participation, including any personal, emotional, or psychological outcomes.

You agree that Evolve With Jesus LLC shall not be held liable for any decisions or actions you take based on Coaching Services.

11. Community & Conduct Rules

Evolve With Jesus LLC may provide access to private communities, group programs, discussion areas, or other interactive environments (collectively, “Community Features”), including those hosted on platforms such as Kajabi or similar services.

By participating in any Community Features, you agree to the following:

(a) Respectful Conduct

You agree to engage respectfully with all participants.

You must not:

• Harass, threaten, or intimidate others
• Engage in hate speech, discrimination, or abusive behavior
• Post defamatory, offensive, or inappropriate content
• Disrupt or interfere with the experience of other users

(b) No Unauthorized Promotion or Solicitation

You may not use Community Features to:

• Promote or advertise your own products or services without permission
• Solicit other users for business, sales, or external opportunities
• Spam or post repetitive or irrelevant content

(c) Confidentiality & Privacy

You agree to respect the privacy of other participants.

You must not:

• Share, distribute, or disclose information shared by other members outside of the community
• Record, reproduce, or distribute community discussions, calls, or content without permission

(d) User-Generated Content

By posting or submitting any content within Community Features, you grant Evolve With Jesus LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for business and promotional purposes, unless otherwise prohibited by law.

(e) Moderation & Enforcement

We reserve the right, at our sole discretion, to:

• Monitor community activity
• Remove any content that violates these Terms
• Restrict, suspend, or terminate your access to Community Features or Services at any time, without notice or refund

(f) No Guarantee of Availability

Community Features are provided as a convenience and may be modified, suspended, or discontinued at any time.

We do not guarantee continued access, availability, or participation levels.

12. Intellectual Property

All content, materials, and intellectual property provided by Evolve With Jesus LLC, including but not limited to text, graphics, logos, designs, images, videos, audio, downloads, courses, coaching materials, and all other content (collectively, the “Content”), are the exclusive property of Evolve With Jesus LLC or its licensors and are protected by applicable intellectual property laws.

(a) Ownership

All rights, title, and interest in and to the Content remain solely with Evolve With Jesus LLC.

Nothing in these Terms grants you any ownership rights in the Content.

(b) Limited License

Subject to your compliance with these Terms, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content for your personal, non-commercial use only.

(c) Prohibited Use

You agree that you will not, without prior written permission:

• Copy, reproduce, or distribute any Content
• Modify, adapt, translate, or create derivative works
• Sell, resell, license, sublicense, or commercially exploit any Content
• Share, publish, upload, or distribute Content on any third-party platform
• Use Content to create competing products or services

(d) Trademarks

All trademarks, service marks, logos, names, and branding associated with Evolve With Jesus LLC are the property of the Company or its licensors.

You may not use any such marks without prior written consent.

(e) Enforcement

We reserve the right to take any action necessary to protect our intellectual property, including but not limited to:

• Terminating access to Services without refund
• Revoking licenses granted under these Terms
• Pursuing legal action for unauthorized use

(f) User Submissions

If you submit or post any content, including comments, testimonials, images, or other materials (“Submissions”), you grant Evolve With Jesus LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such Submissions for business, marketing, and promotional purposes, unless otherwise prohibited by law.

You represent and warrant that:

• You own or have the necessary rights to your Submissions
• Your Submissions do not infringe on any third-party rights

13. Third-Party Services

Evolve With Jesus LLC utilizes various third-party platforms, tools, and service providers to operate its business and deliver products and services (collectively, “Third-Party Services”).

These may include, but are not limited to:

• Shopify (e-commerce platform)
• Kajabi (digital products, courses, and community)
• Printful and ShineOn (product fulfillment and shipping)
• Stripe and other payment processors (payment processing)
• Avalara (tax calculation and compliance)

(a) Use of Third-Party Services

By using our Services, you acknowledge and agree that certain aspects of your experience, including purchases, content delivery, payments, and shipping, may be handled by Third-Party Services.

(b) No Control Over Third Parties

We do not own or control Third-Party Services and are not responsible for:

• The performance, availability, or functionality of such services
• Any errors, delays, interruptions, or failures caused by such services
• The policies, practices, or actions of such third parties

(c) Third-Party Terms

Your use of Third-Party Services may be subject to additional terms, conditions, and policies imposed by those providers.

You agree that it is your responsibility to review and comply with such third-party terms where applicable.

(d) Fulfillment & Shipping Providers

Physical products are manufactured and shipped by third-party fulfillment providers.

While we coordinate fulfillment, we do not guarantee:

• Production timelines
• Shipping timelines
• Carrier performance

Delays caused by fulfillment providers or shipping carriers are outside of our control and responsibility.

(e) Platform Availability

Access to digital products, coaching services, or community features may depend on Third-Party Services.

We do not guarantee uninterrupted or continuous availability of any platform used to deliver our Services.

(f) Limitation of Responsibility

To the fullest extent permitted by law, Evolve With Jesus LLC shall not be liable for any damages, losses, or issues arising from your use of or reliance on any Third-Party Services.

14. Disclaimers

Evolve With Jesus LLC provides content, products, and services for educational, informational, and personal development purposes only.

By using our Services, you acknowledge and agree to the following disclaimers:

(a) General Disclaimer

All information, content, products, and services provided by Evolve With Jesus LLC are offered “as is” and “as available” without warranties of any kind, either express or implied.

We make no representations or warranties regarding the accuracy, completeness, reliability, or availability of any content or Services.

(b) No Professional Advice

Our content and services do not constitute and are not intended to replace:

• Medical advice
• Mental health or psychological treatment
• Legal advice
• Financial advice

You should consult a qualified professional before making decisions related to your health, finances, or legal matters.

(c) Coaching Disclaimer

All coaching services are provided for personal development and educational purposes only.

We do not provide therapy, counseling, or any form of licensed professional services.

Participation in coaching is voluntary, and you accept full responsibility for your decisions, actions, and outcomes.

(d) Results Disclaimer

We do not guarantee any specific results from the use of our products or services.

This includes, but is not limited to:

• Personal or spiritual transformation
• Emotional or relational outcomes
• Financial or business success

Results vary based on individual effort, circumstances, and commitment.

(e) Testimonials & Examples

Any testimonials, examples, or success stories presented on our platforms are for illustrative purposes only.

They do not guarantee that you will achieve similar results.

(f) Third-Party Content Disclaimer

We may reference or provide access to third-party content, tools, or services.

We do not endorse or guarantee the accuracy or reliability of any third-party content and are not responsible for any outcomes resulting from its use.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Evolve With Jesus LLC, its owners, officers, employees, contractors, affiliates, licensors, and service providers shall not be liable for any damages arising out of or related to your use of, or inability to use, our Services.

(a) Excluded Damages

This limitation applies to all damages of any kind, including but not limited to:

• Direct, indirect, incidental, consequential, special, or punitive damages
• Loss of revenue, income, profits, or business opportunities
• Loss of data, goodwill, or reputation
• Personal, emotional, psychological, or spiritual harm
• Business interruption or loss of anticipated savings

(b) Product & Service Use

You acknowledge that your use of our products and services is at your own risk.

(c) Third-Party Services

We are not liable for damages arising from third-party platforms or services.

(d) Maximum Liability

In no event shall the total liability of Evolve With Jesus LLC exceed the total amount paid by you for the specific product or service giving rise to the claim.

(e) Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages.

16. Indemnification

You agree to indemnify, defend, and hold harmless Evolve With Jesus LLC from any claims, liabilities, damages, and expenses arising out of your use of the Services, violation of these Terms, or infringement of third-party rights.

17. Chargebacks & Payment Disputes

You agree to contact us before initiating disputes and acknowledge our refund rules.

We reserve the right to dispute improper chargebacks and pursue recovery actions if necessary.

18. Legal Terms

(a) Governing Law

Virginia law applies.

(b) Dispute Resolution

Good-faith negotiation → mediation → courts.

(c) Jurisdiction

Virginia courts.

(d) Updates

We may update Terms at any time.

(e) Entire Agreement

These Terms + policies = full agreement.

(f) Severability

Invalid parts don’t affect the rest.

(g) No Waiver

Failure to enforce ≠ waiver.

(h) Contact Information

Evolve With Jesus LLC
8216 Gunston Commons Way
Lorton, VA 22079
United States
Email: [email protected]

 

Refund & Return Policy

Last Updated: March 25, 2026

1. Overview & Scope

This Refund & Return Policy (“Policy”) applies to all purchases made from Evolve With Jesus LLC (“Company,” “we,” “us,” or “our”) across all platforms, services, and sales channels used by the Company (collectively, the “Services”).

Our Services may be provided through multiple platforms, including but not limited to Shopify for physical products and Kajabi for digital products, coaching services, and community access.

This Policy applies to all product types offered by the Company, including:

• Physical products (including made-to-order and print-on-demand items)
• Digital products (including courses, downloads, and other content)
• Coaching services and related offerings

Because our products and services are delivered in different formats, refund eligibility varies depending on the type of product or service purchased.

By placing an order, completing a purchase, or accessing any of our Services, you acknowledge that you have read, understood, and agree to this Policy.

2. No Refund Policy (General Rule)

All sales made by Evolve With Jesus LLC are final.

We do not offer refunds, returns, or exchanges unless expressly stated in this Policy. By completing a purchase, you acknowledge and agree that you are not entitled to a refund except in the limited circumstances described herein.

(a) Agreement at Time of Purchase

By placing an order or completing a purchase, you confirm that:

• You have read and understood this Policy
• You agree to all terms outlined herein
• You understand that refunds are not guaranteed and are only provided in specific, limited cases

(b) Product-Specific Rules Apply

Refund eligibility depends on the type of product or service purchased.

Different rules apply to:

• Digital products
• Physical products (including made-to-order items)
• Coaching services

These rules are outlined in the sections below and must be read together with this general no-refund policy.

(c) No Circumvention

You agree not to attempt to circumvent this Policy by:

• Initiating a chargeback or payment dispute for reasons consistent with this Policy
• Claiming non-receipt of digital products after access has been granted
• Misrepresenting facts in order to obtain a refund

Any such actions may result in denial of the request, suspension of access to Services, and additional actions as permitted by law.

3. Digital Products

Evolve With Jesus LLC offers digital products, including but not limited to online courses, downloadable materials, music, guides, templates, and other digital content (collectively, “Digital Products”), which are typically delivered through platforms such as Kajabi.

(a) All Sales Are Final

All purchases of Digital Products are final.

We do not offer refunds, exchanges, or cancellations under any circumstances once access to the Digital Product has been granted.

(b) Immediate Access & Waiver of Rights

By purchasing a Digital Product, you acknowledge and agree that:

• You will receive immediate access to the Digital Product
• You waive any right to cancel or withdraw from the purchase once access has been granted, to the fullest extent permitted by applicable law

(c) No Exceptions

Refunds will not be provided for:

• Change of mind
• Dissatisfaction with the content
• Perceived lack of results
• Failure to use or complete the product
• Technical issues on your end, including device incompatibility or user error

(d) Access Responsibility

You are responsible for:

• Providing accurate account information
• Ensuring you can access the platform used to deliver Digital Products
• Maintaining the security of your login credentials

(e) Technical Support

If you experience difficulty accessing your Digital Product, you may contact us at:

[email protected]

We will make reasonable efforts to assist you in accessing your purchase. However, inability to access due to user error, device limitations, or third-party platform issues does not qualify for a refund.

4. Physical Products (Print-on-Demand)

Evolve With Jesus LLC offers physical products, including but not limited to apparel, accessories, jewelry, and other items that are made to order (“Physical Products”).

These products are fulfilled through third-party providers, including but not limited to Printful and ShineOn.

(a) Made-to-Order Production

All Physical Products are made to order and produced specifically for each customer.

Production typically begins shortly after an order is placed. Because of this:

• Orders cannot be modified, changed, or canceled once production has begun
• Cancellation requests are not guaranteed due to rapid production processing

(b) No Returns, Exchanges, or Refunds

Due to the custom nature of our products:

• We do not accept returns
• We do not offer exchanges
• We do not provide refunds for any reason, including but not limited to:
• Incorrect size selection
• Change of mind
• Incorrect orders placed by the customer

Customers are responsible for reviewing product details, sizing information, and order accuracy prior to completing a purchase.

(c) Product Variations

Minor variations may occur due to the production process, including:

• Differences in color due to screen displays
• Slight variations in print placement or finish

These variations are normal and do not qualify as defects.

(d) Personalized Products

For products that include personalization (such as names, dates, or custom text):

• You are solely responsible for ensuring all personalization details are accurate at the time of purchase
• We are not responsible for errors, misspellings, or incorrect information provided by you
• Personalized products are not eligible for return, refund, or exchange, except where required by law

(e) Shipping Responsibility

You are responsible for providing accurate shipping information at checkout.

We are not responsible for:

• Orders delivered to incorrect addresses provided by you
• Additional shipping fees required for reshipment
• Delays caused by shipping carriers, customs processing, or events outside our control

5. Coaching Services

Evolve With Jesus LLC offers coaching services, including but not limited to one-on-one sessions, group programs, and related services (“Coaching Services”).

(a) All Sales Are Final

All Coaching Services are non-refundable.

Once a Coaching Service is purchased, no refunds will be issued under any circumstances, including but not limited to:

• Change of mind
• Dissatisfaction with the service
• Perceived lack of results
• Failure to attend a scheduled session

(b) Scheduling & Rescheduling

You may reschedule a coaching session by providing at least 24 hours’ notice prior to your scheduled session time.

• Requests made with less than 24 hours’ notice may be denied
• Missed sessions or “no-shows” will be considered forfeited
• No refunds or credits will be issued for missed or forfeited sessions

We reserve the right to limit or deny excessive rescheduling at our discretion.

(c) Client Responsibility

You are responsible for:

• Attending scheduled sessions on time
• Providing accurate scheduling information
• Maintaining access to any required platforms or communication tools

(d) No Guarantee of Results

Coaching Services are provided for personal development purposes only, and results may vary.

Dissatisfaction with results does not qualify for a refund.

(e) Service Availability

We reserve the right to modify, reschedule, or discontinue Coaching Services at our discretion. In such cases, we may offer rescheduling options but are not obligated to provide refunds unless required by law.

6. Defective, Damaged, or Incorrect Items

Notwithstanding the general no-refund policy outlined above, limited remedies may be available for Physical Products that are defective, damaged, or materially incorrect due to an error on our part.

(a) Eligibility for Review

You may request a resolution if your Physical Product:

• Arrives damaged
• Is defective
• Is materially different from what was ordered

All claims are subject to review and approval at our sole discretion.

(b) Notification Requirement

To be eligible for review, you must contact us within 7 days of delivery at:

[email protected]

Failure to notify us within this timeframe may result in denial of your request.

(c) Required Proof

Your request must include:

• Order number
• Clear photographs of the item
• Photographs of the packaging (if applicable)

We may request additional information as needed to evaluate the claim.

(d) Resolution Options

If your claim is approved, we will determine the appropriate resolution at our sole discretion, which may include:

• A replacement item at no additional cost, or
• A refund to the original payment method

We are not obligated to provide both a replacement and a refund.

(e) Limitations

This exception applies only to defects, damage, or errors attributable to us or our fulfillment partners.

This section does not apply to:

• Incorrect size selection
• Change of mind
• Customer-provided errors (including personalization mistakes)
• Minor variations in color or appearance

7. European Union & United Kingdom Customers

If your order is delivered to a country within the European Union (EU) or the United Kingdom (UK), you may have certain statutory rights under applicable consumer protection laws.

(a) Right of Withdrawal

Under applicable law, consumers in the EU and UK may have the right to withdraw from certain purchases within 14 days of delivery without providing a reason.

(b) Exception for Custom & Made-to-Order Products

Pursuant to Article 16(c) of the EU Consumer Rights Directive, the right of withdrawal does not apply to goods that are:

• Made to the consumer’s specifications
• Clearly personalized
• Produced on a made-to-order basis

Because our Physical Products are made to order and may include personalization, most products offered by Evolve With Jesus LLC are exempt from the 14-day withdrawal right.

(c) Digital Products

For Digital Products, by purchasing and receiving immediate access, you expressly consent to the delivery of digital content and acknowledge that you waive any statutory right of withdrawal to the fullest extent permitted by applicable law.

(d) Eligibility for Withdrawal (Limited Cases)

If a product qualifies for withdrawal under applicable law (for example, a non-personalized product that is not exempt), the following conditions apply:

• The item must be unused
• The item must be in its original condition
• The item must be returned in its original packaging

Customers are responsible for return shipping costs unless otherwise required by law.

8. Chargebacks & Payment Disputes

By purchasing any product or service from Evolve With Jesus LLC, you agree to the following terms regarding payment disputes and chargebacks:

(a) Obligation to Contact Us First

You agree to contact us directly at [email protected] to resolve any issue before initiating a chargeback, dispute, or payment reversal with your bank or payment provider.

We will make reasonable efforts to address legitimate concerns in good faith.

(b) Agreement to This Policy

By completing a purchase, you acknowledge that you have read, understood, and agreed to this Refund Policy, including:

• No refunds for digital products
• No refunds for coaching services
• No returns or refunds for physical products except in cases of verified defects or errors

You agree not to initiate a chargeback or dispute for reasons consistent with this Policy.

(c) Disputes & Evidence Submission

We reserve the right to dispute any chargeback or payment dispute by submitting evidence, including but not limited to:

• Proof of purchase
• Delivery confirmation
• Access logs for digital products
• Confirmation of acceptance of this Policy

(d) Consequences of Improper Chargebacks

If a chargeback or dispute is initiated in violation of this Policy, we reserve the right to:

• Suspend or terminate access to any products, services, or accounts without refund
• Refuse future service
• Recover any outstanding balances owed

(e) Recovery & Collections

Where permitted by law, we reserve the right to pursue recovery of funds for chargebacks or unpaid balances through:

• Direct collection efforts
• Third-party collection agencies
• Legal action

(f) Payment Processors

Payments may be processed through third-party providers, including but not limited to Stripe and systems integrated with Shopify.

Disputes may be reviewed by these providers in accordance with their policies, and we reserve the right to provide all relevant documentation to support our position.

9. Refund Processing

Refunds are only issued in limited circumstances as expressly outlined in this Policy, such as approved claims for defective, damaged, or incorrect Physical Products.

(a) Approval Requirement

All refunds are subject to review and approval at our sole discretion.

Submitting a request does not guarantee that a refund will be issued.

(b) Method of Refund

If a refund is approved, it will be issued to the original payment method used at the time of purchase.

We do not issue refunds through alternative methods.

(c) Processing Time

Approved refunds will be processed within approximately 10 business days from the date of approval.

Please note that:

• Processing times may vary depending on your financial institution or payment provider
• Additional delays may occur outside of our control

(d) Follow-Up

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

[email protected]

10. Order Cancellations

Due to the nature of our products and services, order cancellations are limited and not guaranteed.

(a) Physical Products (Made-to-Order)

All Physical Products are made to order, and production typically begins shortly after purchase.

As a result:

• Orders cannot be canceled once production has begun
• Cancellation requests submitted after purchase are not guaranteed
• We are not responsible for production that begins before a cancellation request is received

(b) Digital Products

Orders for Digital Products cannot be canceled once access has been granted.

Due to immediate delivery, all digital purchases are final and non-cancelable.

(c) Coaching Services

Coaching Services cannot be canceled after purchase.

However, sessions may be rescheduled in accordance with the terms outlined in Section 5 of this Policy.

(d) General Limitation

We reserve the right to deny any cancellation request at our sole discretion, particularly where processing, access, or fulfillment has already begun.

11. Governing Law

This Refund & Return Policy and any disputes arising out of or relating to this Policy, your purchases, or your use of our Services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.

(a) Jurisdiction

You agree that any dispute related to this Policy shall be subject to the exclusive jurisdiction of the state or federal courts located within the Commonwealth of Virginia.

(b) Consistency with Terms

This Policy forms part of and should be read together with our Terms of Service.

In the event of any conflict between this Policy and the Terms of Service, the Terms of Service shall control.

12. Contact Information

If you have any questions regarding this Refund & Return Policy, or if you need to submit a request related to an order, you may contact us at:

Evolve With Jesus LLC
8216 Gunston Commons Way
Lorton, VA 22079
United States

Email: [email protected]

(a) Support Requests

For faster assistance, please include:

• Your order number
• A detailed description of your request
• Any relevant documentation (such as photographs, if applicable)

(b) Response Time

We aim to respond to all inquiries within a reasonable timeframe. Response times may vary depending on the nature of the request.

Disclaimer

Last Updated: March 25, 2026

1. Overview & Scope

This Disclaimer (“Disclaimer”) is provided by Evolve With Jesus LLC (“Company,” “we,” “us,” or “our”) and governs your access to and use of our websites, platforms, content, products, and services (collectively, the “Services”).

Our Services may be provided through multiple platforms and systems, including but not limited to Shopify for physical products and Kajabi for digital products, coaching services, and community features.

This Disclaimer applies to all users of our Services, including visitors, customers, students, coaching clients, and community members, regardless of how you access or use our Services.

This Disclaimer should be read together with our Terms of Service, Privacy Policy, and Refund Policy. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer.

If you do not agree with this Disclaimer, you must not access or use our Services.

2. Educational & Informational Purpose

All content, materials, products, services, and information provided by Evolve With Jesus LLC, including but not limited to text, videos, audio, courses, downloads, coaching sessions, community content, blog posts, and other resources (collectively, the “Content”), are provided for educational and informational purposes only.

The Content is intended to support personal development, spiritual growth, and general knowledge. It is not intended to be relied upon as the sole basis for making decisions of any kind.

You acknowledge that:

• The Content is general in nature and may not be applicable to your individual circumstances
• The Content is provided without any guarantee of completeness, accuracy, or applicability to your specific situation
• You are responsible for evaluating the information and determining its relevance to your needs

Your use of the Content is voluntary and at your own discretion.

3. No Professional Advice

The Content provided by Evolve With Jesus LLC is not intended to be, and should not be understood or construed as, professional advice.

This includes, but is not limited to:

• Medical or health advice
• Mental health, psychological, or psychiatric advice
• Legal advice
• Financial or investment advice
• Tax advice
• Any other professional advice

While our Content may address topics related to personal development, lifestyle, relationships, business, or other areas, it is not a substitute for advice from a qualified professional who is aware of your individual circumstances.

You are encouraged to seek the guidance of appropriate licensed or qualified professionals before making decisions related to your health, finances, legal matters, or any other area requiring professional expertise.

We do not provide professional services or advice, and no information contained in our Services should be relied upon as such.

4. Coaching Disclaimer

Evolve With Jesus LLC provides coaching services intended for personal development, spiritual growth, and lifestyle transformation.

(a) Not Therapy or Medical Treatment

Coaching services provided by the Company are not therapy, counseling, psychotherapy, or any form of medical or mental health treatment.

We do not diagnose, treat, or cure any medical or mental health conditions. Nothing within our Services should be interpreted as providing mental health care, psychological services, or medical advice.

(b) Not a Substitute for Professional Care

Coaching is not a substitute for professional services provided by licensed or qualified professionals, including but not limited to:

• Medical professionals
• Mental health professionals
• Licensed therapists or counselors

If you require professional assistance, you are encouraged to seek appropriate care from a qualified provider.

(c) Voluntary Participation

Participation in coaching services is voluntary. You acknowledge that:

• You are fully responsible for your own decisions, actions, and results
• You retain full control over your choices at all times

(d) No Guaranteed Transformation or Outcomes

While our coaching services are designed to support personal and spiritual growth, we make no guarantees regarding specific outcomes, results, or transformations.

Individual results vary based on factors including personal effort, circumstances, and commitment.

(e) Personal Responsibility

You accept full responsibility for any decisions or actions you take as a result of participating in coaching services.

Evolve With Jesus LLC shall not be held liable for any outcomes, consequences, or results arising from your participation in coaching.

5. Medical & Mental Health Disclaimer

The Content provided by Evolve With Jesus LLC is not intended to be, and should not be understood or construed as, medical or mental health advice, diagnosis, or treatment.

(a) No Medical Advice

Nothing in our Services constitutes or should be relied upon as medical advice.

Information related to health, wellness, lifestyle, or physical well-being is provided for educational and informational purposes only and is not a substitute for professional medical care.

You should consult a licensed healthcare provider before making any decisions related to your health.

(b) No Mental Health or Psychological Services

We do not provide mental health services, including but not limited to:

• Therapy
• Counseling
• Psychiatric services
• Psychological treatment
• Substance abuse treatment

Any information related to emotional or mental well-being is educational in nature and should not be interpreted as professional care.

(c) Individual Differences

Health, emotional, and psychological conditions vary widely between individuals.

You acknowledge that:

• Information provided may not be suitable for your specific situation
• You are responsible for determining what is appropriate for your needs

(d) Assumption of Risk

By using our Services, you acknowledge that any actions you take based on the Content are taken voluntarily and at your own risk.

(e) Limitation of Responsibility

Evolve With Jesus LLC is not responsible for any injury, loss, or damage that may result from the use or misuse of any information provided through our Services.

6. No Guarantee of Results

Evolve With Jesus LLC makes no guarantees, representations, or warranties regarding the results or outcomes that may be achieved through the use of our Services, Content, products, or coaching.

(a) No Guaranteed Outcomes

You acknowledge that:

• Results are not guaranteed
• Outcomes will vary from person to person
• Success depends on numerous factors beyond our control

These factors may include, but are not limited to:

• Your individual circumstances
• Your level of effort, commitment, and consistency
• Your background, experience, and personal situation

(b) No Assurance of Transformation

While our Services may reference personal development, growth, or transformation, we do not guarantee any specific transformation, improvement, or outcome.

Any statements or examples regarding potential results are provided for illustrative purposes only.

(c) Testimonials & Examples

Testimonials, case studies, or examples presented through our Services reflect individual experiences and are not guarantees of similar results.

You acknowledge that:

• Results experienced by others are not typical
• Your experience may differ significantly

(d) No Reliance

You agree not to rely on any information, Content, or statements made by the Company as a guarantee or assurance of specific results.

7. Personal Responsibility

By accessing or using the Services provided by Evolve With Jesus LLC, you acknowledge and agree that you are solely responsible for your actions, decisions, and results.

(a) Independent Judgment

You agree to use your own judgment, discretion, and due diligence before:

• Implementing any information or strategies provided through our Services
• Making personal, financial, legal, or health-related decisions
• Taking action based on any Content, coaching, or recommendations

(b) Assumption of Risk

You understand that your use of the Services is voluntary and undertaken at your own risk.

You accept full responsibility for any outcomes, consequences, or results that may arise from your use of the Services.

(c) No Reliance on Company

You agree that you are not relying on the Company as a substitute for professional advice or as a guarantor of any outcome.

You acknowledge that any decisions you make are based on your own evaluation and responsibility.

(d) Release of Responsibility

To the fullest extent permitted by law, you agree to release and hold harmless Evolve With Jesus LLC from any liability, claims, or damages arising out of or related to your use or misuse of the Services.

8. Digital Products Disclaimer

Evolve With Jesus LLC provides digital products, including but not limited to courses, downloadable materials, music, guides, templates, and other digital content (collectively, “Digital Products”), which may be delivered through platforms such as Kajabi.

(a) Educational Use Only

All Digital Products are provided for educational and informational purposes only.

They are not intended to guarantee specific results or outcomes and should not be relied upon as a substitute for professional advice.

(b) No Guarantee of Results

We make no representations or warranties regarding the effectiveness, outcomes, or results of any Digital Products.

Your success or results depend on your own efforts, circumstances, and other factors beyond our control.

(c) User Responsibility

You are responsible for:

• How you use the Digital Products
• Any decisions or actions you take based on the content
• Ensuring compatibility with your devices and systems

(d) No Liability for Use

To the fullest extent permitted by law, Evolve With Jesus LLC shall not be liable for any outcomes, damages, or losses resulting from the use or misuse of any Digital Products.

(e) Access & Platform Dependency

Access to Digital Products may depend on third-party platforms and systems.

We are not responsible for interruptions, technical issues, or limitations caused by such platforms.

9. Third-Party & Platform Disclaimer

Evolve With Jesus LLC relies on third-party platforms, services, and tools to deliver products, process payments, and operate our Services.

These platforms may include, but are not limited to, Shopify, Kajabi, payment processors, fulfillment providers, and other technology services.

(a) No Control Over Third Parties

We do not own or control third-party platforms or services and are not responsible for their performance, availability, policies, or practices.

(b) Platform Availability & Interruptions

We do not guarantee that access to our Services will be uninterrupted, timely, secure, or error-free.

Interruptions may occur due to:

• Platform outages or maintenance
• Technical failures or system errors
• Internet or connectivity issues
• Third-party service disruptions

(c) No Liability for Third-Party Issues

To the fullest extent permitted by law, Evolve With Jesus LLC shall not be liable for any delays, disruptions, losses, or damages resulting from:

• Third-party platform failures
• Service interruptions
• Payment processing issues
• Fulfillment delays

(d) Third-Party Policies

Your use of third-party platforms is subject to their respective terms and policies.

We encourage you to review the terms and privacy policies of any third-party services you use in connection with our Services.

10. Testimonials, Reviews & Earnings

Evolve With Jesus LLC may present testimonials, reviews, case studies, or examples of results achieved by clients or customers.

(a) Testimonials

Testimonials reflect the real experiences of individuals who have used our products or services.

However, you acknowledge that:

• Testimonials are individual experiences and are not guarantees of results
• Results may vary significantly from person to person
• Your experience may differ from those described

(b) Reviews

From time to time, we may provide reviews of products, services, or resources.

These reviews represent our honest opinions and experiences. However:

• You should conduct your own due diligence before relying on any review
• We are not responsible for your decisions based on such reviews

In some cases, products or services may be provided to us at no cost or at a discounted rate in exchange for a review. Where applicable, we will disclose such relationships.

(c) Affiliate Relationships

We may participate in affiliate marketing programs and may include affiliate links in our Content.

This means we may earn a commission if you click on or purchase through such links.

We only recommend products, services, or resources that we believe may provide value; however:

• We make no guarantees regarding third-party products or services
• You are responsible for evaluating whether any recommendation is appropriate for you

(d) Earnings Disclaimer

Any statements regarding income, earnings, financial results, or business success are provided for informational purposes only.

You acknowledge that:

• There is no guarantee that you will achieve similar results
• Earnings and results vary based on individual effort, experience, and circumstances
• Any examples provided are not typical and should not be relied upon as a guarantee

11. Limitation of Liability

To the fullest extent permitted by applicable law, Evolve With Jesus LLC shall not be liable for any loss, damage, or injury arising out of or related to your use of, or inability to use, our Services, Content, products, or coaching.

(a) Use at Your Own Risk

You acknowledge that your use of our Services is voluntary and at your own risk.

You are solely responsible for any decisions, actions, or results arising from your use of the Services.

(b) No Liability for Outcomes

We shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to:

• Loss of income or revenue
• Loss of business opportunities
• Personal, emotional, or psychological outcomes
• Health-related consequences
• Any other damages resulting from your use of the Services

(c) No Warranty

Our Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

We do not warrant that:

• The Services will meet your expectations
• The Services will be uninterrupted or error-free
• Any results or outcomes will be achieved

(d) Third-Party Services

We are not liable for any damages or losses resulting from the use of third-party platforms, services, or providers, including but not limited to Shopify and Kajabi.

(e) Maximum Liability

To the extent permitted by law, our total liability to you for any claim arising out of or relating to the Services shall not exceed the amount you paid to us for the applicable product or service.

(f) Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability shall be limited to the fullest extent permitted by applicable law.

12. Contact Information

If you have any questions about this Disclaimer or the use of our Services, you may contact us at:

Evolve With Jesus LLC
8216 Gunston Commons Way
Lorton, VA 22079
United States

Email: [email protected]

(a) Inquiries

You may contact us for:

• Questions regarding this Disclaimer
• Clarification about our Services, Content, or policies
• General inquiries related to your use of our Services

(b) Response Time

We aim to respond to inquiries within a reasonable timeframe. Response times may vary depending on the nature of the request.

Shipping Policy

Last Updated: March 25, 2026

1. Overview & Scope

This Shipping Policy (“Policy”) applies to all purchases of physical products made from Evolve With Jesus LLC(“Company,” “we,” “us,” or “our”) through our Services.

Our physical products are offered and processed through platforms such as Shopify and fulfilled by third-party production partners.

This Policy applies only to physical products, including made-to-order and print-on-demand items. It does not apply to digital products, coaching services, or other non-shippable offerings.

By placing an order for a physical product, you acknowledge that you have read, understood, and agree to this Shipping Policy, as well as our Terms of Service and Refund Policy.

2. Order Processing Time

All physical products sold by Evolve With Jesus LLC are made to order and produced specifically for each customer.

Orders are fulfilled through third-party production partners, including but not limited to Printful and ShineOn.

(a) Production Time

Production typically begins shortly after an order is placed.

Processing times may vary depending on the product, order volume, and fulfillment provider, but generally range from:

• 2–7 business days for production

During peak periods, holidays, or high-demand seasons, processing times may be longer.

(b) Order Confirmation

After placing an order, you will receive an order confirmation email.

Once your order has been processed and fulfilled, you will receive a shipping confirmation with tracking information (where available).

(c) Separate Processing & Shipping

Please note that processing time is separate from shipping time.

The total delivery time consists of:

• Processing/production time
• Shipping/transit time

(d) No Guaranteed Processing Time

All processing times are estimates only and are not guaranteed.

Delays may occur due to factors outside our control, including production issues, supply constraints, or increased demand.

3. Shipping Times & Estimates

Shipping times vary depending on your location, the product ordered, and the fulfillment provider.

All shipping times provided are estimates only and are not guaranteed.

(a) Domestic Shipping (United States)

Estimated shipping times within the United States typically range from:

• 3–7 business days after production is completed

(b) International Shipping

For orders shipped outside the United States, estimated shipping times typically range from:

• 7–21 business days after production is completed

Delivery times may vary significantly depending on the destination country, customs processing, and local postal services.

(c) Total Delivery Time

Total delivery time includes:

• Processing/production time (see Section 2)
• Shipping/transit time

These timeframes are combined to determine the estimated arrival window.

(d) No Delivery Guarantees

We do not guarantee delivery dates or times.

Delays may occur due to factors beyond our control, including:

• Shipping carrier delays
• Customs processing
• Weather conditions
• High shipping volumes
• Global events or disruptions

(e) Split Shipments

In some cases, orders may be shipped in multiple packages or from different locations.

You may receive items separately, and each shipment may have its own tracking information.

4. International Shipping & Customs

Evolve With Jesus LLC offers international shipping to many countries. However, international orders may be subject to additional fees, regulations, and delays.

(a) Customs Duties & Taxes

International shipments may be subject to:

• Import duties
• Taxes (such as VAT or GST)
• Customs clearance fees

These charges are not included in the purchase price or shipping cost unless explicitly stated.

You are solely responsible for paying any applicable customs duties, taxes, or fees required by your country.

(b) Customs Processing

International shipments may be delayed due to customs processing.

We have no control over customs procedures and cannot guarantee delivery timelines for international orders.

(c) Refused Shipments

If you refuse to pay customs duties or taxes and the shipment is returned to us:

• You may be responsible for return shipping costs
• You may be responsible for reshipping fees
• Refunds will not be issued in such cases

(d) Compliance with Local Laws

You are responsible for ensuring that any products ordered comply with your country’s import laws and regulations.

We are not responsible for items that are delayed, confiscated, or rejected by customs authorities.

5. Shipping Address Responsibility

You are responsible for providing a complete and accurate shipping address at the time of purchase.

(a) Accuracy of Information

Please ensure that all shipping details are correct, including:

• Recipient name
• Street address
• Apartment or unit number (if applicable)
• City, state/province, and postal code
• Country

We are not responsible for orders shipped to incorrect or incomplete addresses provided by you.

(b) Address Changes

Due to the rapid production process for made-to-order products, we cannot guarantee that address changes can be made after an order is placed.

If you need to request a correction, you must contact us immediately at:

[email protected]

However, we are not responsible if production or shipping has already begun.

(c) Failed Delivery

If a shipment cannot be delivered due to an incorrect or incomplete address:

• The package may be returned to the sender
• The package may be lost or disposed of by the carrier

In such cases:

• Refunds will not be issued
• You may be responsible for reshipping costs (if applicable)

6. Shipping Delays

While we strive to ensure timely processing and delivery of all orders, delays may occur due to circumstances beyond our control.

(a) Carrier Delays

Shipping carriers may experience delays due to:

• High shipping volumes
• Staffing shortages
• Routing or logistics issues

We are not responsible for delays caused by shipping carriers.

(b) Customs Delays

International shipments may be delayed due to customs inspections or processing.

We have no control over customs procedures and are not responsible for delays resulting from customs clearance.

(c) External Factors

Delays may also occur due to external factors, including but not limited to:

• Weather conditions
• Natural disasters
• Public health events
• Labor strikes
• Global or regional disruptions

(d) No Liability for Delays

To the fullest extent permitted by law, Evolve With Jesus LLC shall not be liable for any delays in delivery or for any losses, damages, or expenses resulting from such delays.

(e) No Guaranteed Delivery Dates

All delivery timeframes are estimates only and are not guaranteed.

7. Lost or Stolen Packages

Evolve With Jesus LLC is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.

(a) Delivery Confirmation

Once a package has been shipped and marked as “delivered” by the carrier, responsibility for the package transfers to you.

We rely on carrier tracking information as proof of delivery.

(b) Lost Packages in Transit

If your package is lost in transit (not marked as delivered), you should:

• Contact the shipping carrier directly to initiate a claim or investigation
• Contact us at [email protected] for assistance

We may, at our discretion, assist with filing claims or working with the carrier, but we do not guarantee replacement or refund for lost packages.

(c) Stolen Packages

We are not responsible for packages that are stolen after delivery.

If your package is marked as delivered but you did not receive it, we recommend:

• Checking with neighbors or household members
• Contacting your local postal service or carrier
• Filing a report with local authorities, if necessary

(d) Incorrect Address Deliveries

If a package is delivered to the address provided at checkout, we are not responsible for any loss, theft, or misdelivery resulting from incorrect or incomplete address information.

8. Returned to Sender

In some cases, packages may be returned to the sender due to failed delivery attempts or issues with the shipping address.

(a) Reasons for Return

A package may be returned to the sender for reasons including, but not limited to:

• Incorrect or incomplete shipping address
• Failure to claim or accept the package
• Refusal to pay customs duties or taxes
• Multiple unsuccessful delivery attempts

(b) Customer Responsibility

If a package is returned to us due to any of the reasons listed above:

• You will be responsible for any reshipping fees
• You may be responsible for return shipping costs charged by the carrier

Refunds will not be issued for returned packages.

(c) Reshipment

If you wish to have the item resent:

• You must contact us at [email protected]
• Additional shipping fees will apply

Reshipment is subject to product availability and fulfillment conditions.

(d) Unclaimed Packages

If a returned package is not claimed or reshipment is not requested within a reasonable timeframe, we reserve the right to dispose of the item without refund.

9. Tracking Information

We aim to provide tracking information for all orders where available.

(a) Shipping Confirmation

Once your order has been processed and shipped, you will receive a shipping confirmation email that may include tracking details.

(b) Availability of Tracking

Tracking availability depends on the shipping carrier and destination.

In some cases, tracking may be limited or unavailable, particularly for certain international shipments.

(c) Customer Responsibility

You are responsible for:

• Monitoring your tracking information
• Ensuring availability to receive your package
• Following up with the shipping carrier for delivery updates

(d) Carrier Responsibility

Once tracking information has been provided, the shipping carrier is responsible for the delivery and status updates of your shipment.

We are not responsible for inaccuracies or delays in tracking updates provided by the carrier.

10. Relationship to Refund Policy

This Shipping Policy should be read together with our Refund Policy.

(a) No Refunds for Shipping Issues

Shipping-related issues do not automatically qualify for a refund.

Refunds are only issued in accordance with the specific terms outlined in our Refund Policy.

(b) Delays & Carrier Issues

Delays caused by shipping carriers, customs, or external factors are not grounds for refunds.

(c) Lost, Stolen, or Returned Packages

Issues related to lost, stolen, or returned packages are governed by the terms outlined in this Shipping Policy and do not guarantee eligibility for a refund.

(d) Product Eligibility

Refund eligibility is determined based on the type of product purchased, as outlined in the Refund Policy, including:

• Physical products (defect-only exceptions)
• Digital products (no refunds)
• Coaching services (no refunds)